LAST UPDATED: 18 / 06 / 2026 This privacy policy template must be completed with the legal entity acting as data controller and reviewed before go-live. DATA CONTROLLER I Love Diamond / [LEGAL ENTITY NAME] Email: diamond@freefuture.eu PEC: [PEC ADDRESS] DATA WE PROCESS Account data, contact details, billing and shipping information, order history, product preferences, wishlist, return requests, supplier application data, customer-service messages, technical logs, security data, language preference, and cookie choices. WHY WE PROCESS DATA To create and manage accounts, process orders and payments, ship products, manage returns and refunds, provide support, prevent fraud, comply with tax/accounting/legal duties, operate the supplier dashboard, and improve the service where allowed. PAYMENTS Payments are processed by Stripe or the provider shown at checkout. Full card details are handled by the payment provider, not stored by I Love Diamond. SUPPLIERS AND COURIERS Selected suppliers and couriers receive only the information needed to prepare, ship, track, return, or refund an order. LEGAL BASIS Processing may be based on contract performance, legal obligations, legitimate interest, consent where required, or pre-contractual steps requested by the user. RETENTION Data is kept for the time needed to provide the service, comply with law, manage accounting and tax obligations, resolve disputes, and protect rights. YOUR RIGHTS Depending on applicable law, you may request access, correction, deletion, restriction, portability, objection, or withdrawal of consent. You may also lodge a complaint with the competent data-protection authority. CONTACT Privacy requests: diamond@freefuture.eu or https://www.freefuture.eu/assistenza/?progetto=ilovediamond.it.